April 23, 2008

Winning customers and influencing people

I spend lots of time bashing Microsoft, while simultaneously extolling the virtues of Linux. However, I've been careful to avoid the blanket Windoze comments because, by and large, Microsoft has done a decent job making computers accessible and usable to pretty much everyone. However, Bill Gates' baby tends, at times, to act like a baby: crying, whining and generally acting immature. Case in point in this decision by Microsoft. Excerpt:

In a move that's sure to draw fire from opponents of digital rights management technologies and anger customers, Microsoft (NSDQ: MSFT) said it will disable consumers' ability to play songs purchased and downloaded from its defunct MSN Music service on new devices after Aug. 30.
"As of August 31st, we will no longer be able to support the retrieval of license keys for the songs you purchased from MSN Music or the authorization of additional computers," Microsoft said in an e-mail that was sent Tuesday to former MSN Music customers.

That means consumers who purchased songs from MSN Music and who want to port their library to a new device -- in case of, say, a hardware failure or desire to upgrade -- won't be able to do so after the end of August.

Given the life of today's computer hardware and mobile devices, Microsoft's decision effectively places an expiration date of about three to five years on song libraries that MSN Music customers thought they had purchased for life.

Microsoft did not provide a reason for the decision.

I guess saying "I'm a stupid fucking dumbass" doesn't play too well in a press release. However, in this case, I'll assume that that message is implied.

Update: Crikey! That Puppy Blending fool sure gets around the Innertubes.

Posted by: Physics Geek at 03:12 PM | No Comments | Add Comment
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